Last updated: October 2026
Privacy Policy
Discover Blackheath ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and share your information when you use the Discover Blackheath app and website (the "Service"). By using the Service, you agree to the practices described below.
Information we collect
We collect information you provide directly to us, such as your name, email address and profile details when you register an account, submit a business listing, post a review, leave a comment, apply for a job, or contact us. We also collect photos and content you choose to upload.
We automatically collect certain technical data when you use the Service, including your device type, approximate location, browsing actions within the app, and usage statistics. This data is used to improve the Service and is not used to identify you personally.
How we use your information
We use the information we collect to:
- Provide, operate and maintain the Service;
- Display your contributions, such as reviews, comments and uploaded photos;
- Process business listings, job applications and event submissions;
- Send you service-related communications, such as account verification and responses to your enquiries;
- Improve the Service, personalise content and develop new features; and
- Detect, prevent and address fraud, abuse and security issues.
Sharing your information
We do not sell your personal information. We may share your information with service providers who help us operate the Service (such as hosting, analytics and payment processors), where required by law, or to protect our rights and safety. Business listings, reviews, comments and photos you submit are displayed publicly on the Service in line with the contribution you made.
Cookies and similar technologies
The Service uses cookies and similar technologies to maintain your session, remember preferences and understand how the Service is used. You can control cookies through your browser settings, but disabling them may affect some features of the Service.
Data retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information after your account is closed where required by law or to protect our legitimate interests.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal information, or to object to certain processing. You can update your profile details within the app, or contact us to exercise your rights.
Children's privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the Service. Your continued use of the Service after a change constitutes acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy, please visit our Contact page. By using the Service, you acknowledge that you have read and understood this policy.